Virtual Art Academy
How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Questions For Virtual Art Academy Members
I contacted you but you never replied to the email I sent you.
Do you get feedback from an instructor with your membership?
Does Barry provide personal coaching?
How can I find an instructor to look at my assignments?
Credit Card Questions
How do I change my credit card details?
Refunds & Delivery
Can I get a refund?
When will my lessons be delivered?
Uploading My Assignments
How do I insert multiple images into an assignment?
My image or picture has been uploaded upside down or sideways, how do I rotate it?
I cannot upload my assignment images, the pictures will not upload, what can I do?
I cannot find the assignment I uploaded, it has disappeared.
I cannot view the videos
I cannot hear any sound on the videos, what can I do?
Using The VAA On An iPad
Problems on iPads and how to solve them
Accessing My Account
I typed in the wrong email address when I signed up and I want to change it
I did not receive my password reset email.
I am on an old monthly subscription plan. How do I cancel my subscription?
Viewing, Downloading, Or Printing Problems With The Reading Material
How do I print the lessons?
I get a blank screen when I try to view the Reading/Assignments, what can I do?
Understanding the page numbering system
Adobe Reader could not open the PDF because the file has been damaged.
Cannot download course units on an Android tablet
Managing Your Assignments And Keeping In Touch
How can I see which assignments I have completed?
How to get an email when someone comments on your work
How do I know when there is something new on a topic I am interested in?
How can I see which assignments another student has posted?
Help Desk Software