Please check the following:
- Search your Inbox for email from Virtual Art Academy.
- If it isn't in your inbox, check your other email folders. If a spam filter or email rule moved the email, it might be in the Spam, Junk, Trash, Deleted Items, or Archive folder.
- If you still have not received it, please make sure you're checking the correct email address Inbox.
- It is possible you mistyped your email address when you originally created your profile. Please contact us so we can check your original email address and update it if necessary.